Question 1

How do I contact Pykthos support?

Accepted Answer

Contact support by emailing support@pykthos.com.

Question 2

Where is Pykthos located?

Accepted Answer

Pykthos is located at 1869 Scugog Street, Suite 6-129, Port Perry, Ontario, Canada, L9L 1J1.

Question 3

Is the $1 platform maintenance fee refundable?

Accepted Answer

No — the $1 platform maintenance fee is non-refundable as stated in the Terms.

Question 4

How do I cancel my subscription?

Accepted Answer

To cancel a subscription, send an email to support@pykthos.com. Cancellation requests are typically processed within 2 to 3 business days; providing your account/subscription number can speed processing. For monthly subscriptions, Pykthos requests cancellation at least ten (10) days before the first day of your next subscription month.

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